Student Rights

You have the right to expect equal treatment in the awarding of financial aid. Applications will be individually analyzed using the same system of need analysis for all students. If financial need exists, you have the right to expect a fair determination of your eligibility for available funding.

You and your parents have the assurance that all information relating to your financial aid is kept confidential. Information on your application or award will be released to individuals only if you request it in writing.

Appeal procedures have been established to review the action of the CSUSB Office of Financial Aid and Scholarships when a student warrants special consideration. All appeals are handled by the Student Aid Committee. All decisions of the Student Aid Committee are final. Appeals can be initiated in all areas of judgment. When the decision is the result of specific regulations or laws, the law controls the decision and no campus appeal is possible.

You have the right to have full information on the requirements for and the types of aid available at CSUSB. In addition, you have the right to know the selection and review process used in awarding financial aid. Information on academic, faculty and physical facilities, student retention, and the University's annual employment survey of its graduates is available in the University Bulletin (catalog).

For students who withdraw from the University prior to deadlines established by the State of California, pro rata refunds of mandatory tuition fees and tuition may be available. A student must apply for this refund. Students can find specific information concerning the refund policy in the University Bulletin or by contacting the Bursar's Office.