Loan Resources

Loan Entrance Counseling

William D. Ford Federal Direct Loan Entrance Counseling

The federal government requires all first time student loan borrowers at California State University, San Bernardino, to complete a loan counseling session before receiving a Federal Direct Loan. Graduate students who request a Graduate PLUS Loan are required by the federal government to complete a Direct Loan Entrance Counseling session before receiving a Federal Direct Graduate PLUS Loan disbursement.

For both loan programs, students may satisfy this requirement by either completing the U.S. Department of Education's Online Entrance Counseling Session, or by attending one of the on-campus loan entrance counseling workshops conducted at California State University, San Bernardino.

If you choose to complete the online loan entrance counseling session, you MUST:

  • Ensure you complete the "Entrance Counseling" requirement if you are borrowing a Direct Subsidized and/or Unsubsidized Loan, or complete the "PLUS Loan Entrance Counseling" if you are borrowing a Graduate PLUS Loan, and
  • Go to the Student Loans website and log in using your FSA ID Username and FSA ID Password.
  • Click on "Complete Entrance Counseling (Entrance, Financial Awareness, Exit)" and following instructions for completing requirement.

Your Federal Direct Loan cannot be processed and disbursed until the Office of Financial Aid and Scholarships receives electronic confirmation of this requirement.

The U.S. Department of Education's Online Entrance Counseling Session can be found at the Student Loans website.

If you are unable to complete an online entrance counseling session, contact the Office of Financial Aid and Scholarships at 909-537-5227 to schedule an in-person entrance counseling session.

Loan Exit Counseling

William D. Ford Federal Direct Loan Exit Counseling

The federal government requires that all departing students who received Federal Direct Loans MUST complete a Direct Loan Exit Counseling. This requirement is for all students who:

  • Are graduating from California State University, San Bernardino
  • Leave school or drop to a less than half-time status
  • Are transferring out of California State University, San Bernardino.

Graduation certificates, transcripts, and other services will be held until this federal mandate is completed and documented.

If you choose to complete the online loan exit counseling session, you MUST:

  • Be prepared by having two references that reside at two different U.S. addresses, which will know your whereabouts for at least three years. You should have their complete physical addresses and phone numbers, your Driver's License information and your Employer information (if available/known),
  • Go to the Student Loans website and log in using your FSA ID Username and FSA ID Password.
  • Click on "Complete Entrance Counseling (Entrance, Financial Awareness, Exit)" and following instructions for completing requirement.
  • Select California State University, San Bernardino as the institution to receive confirmation of your Exit Counseling Session completion.

After successfully completing the Exit Counseling, the Office of Financial Aid and Scholarships will receive electronic confirmation of this requirement.

Complete the Exit Counseling session via the National Student Loan Data System (NSLDS)

If you are unable to complete an online exit counseling session, contact the Office of Financial Aid and Scholarships at 909-537-5227 to schedule an in-person exit counseling session.

PERKINS LOAN BORROWERS: Students who have borrowed through the Federal Perkins Loan Program are also required to complete an Exit Counseling Session, but should contact the Student Accounts Office at 909-537-5162 for instructions. The U.S. Department of Education's Direct Loan Exit Counseling Session does NOT satisfy the Exit Counseling for the Federal Perkins Loan.

Federal Direct Loan Promissory Note

On-line Information and Instruction

In order to obtain a Federal Direct Loan you must have a valid Master Promissory Note on file with the Loan Origination Center.

You can now complete your Master Promissory Note on-line! Completing the new Electronic Master Promissory Note (E-MPN) is easy and fast!

Electronic Master Promissory Note (E-MPN)

  • To use the E-MPN you must have a U.S. Department of Education issued FSA ID.
  • Establish your FSA ID Username and FSA ID Password online via the Federal Student Aid website.
  • Once you have established your FSA ID Username and Password, follow the steps below to complete the E-MPN process.

Before you start:
Step 1: To avoid delays, carefully follow the steps below, you must complete the entire process. You cannot save your information, if you stop midway through the process after 30 minutes of inactivity you will be timed out.

Step 2: In addition to completing the electronic MPN, you must have a Free Application for Federal Student Aid, (FAFSA) on file with CSUSB for the academic year you wish to apply for a loan. If you have not completed the FAFSA and wish to do so now, visit the Free Application for Federal Student Aid website.

Step 3: Have the following nearby:

  • Your FSA ID Username and Password, and
  • Reference information for two different people who will always know your whereabouts
  • Name
  • Permanent Address
  • Phone Number

Step 4: Go to the Student Loans website, log in and click on “Complete Loan Agreement (Master Promissory Note)" under the "I want to:" section.

Paper Master Promissory Note (MPN)

You can complete a paper Master Promissory Note (MPN). However, we strongly encourage you to use the new, faster electronic promissory note process. To have a paper MPN mailed to you, please contact the Office of Financial Aid and Scholarships at 909-537-5227. Please allow 24 hours to process your request and you may subsequently pick up the forms or have them mailed to you.

Note: New borrowers at California State University San Bernardino must complete an entrance loan counseling session.

Loan Repayments

It is important to keep in mind that a loan is borrowed money and MUST be repaid at a specified time in the future, under the terms specified in the promissory note that the student signs. The student should be certain that all rights and responsibilities relative to any loan funds are understood before signing the promissory note. Failure to pay a student loan will adversely impact future credit ratings since all defaults are reported to national credit bureaus.

After you graduate, leave school, or drop below half time enrollment, you have a six-month grace period before you begin repayment. Your lender will send you information about repayment, and you'll be notified of the date repayment begins.

Direct Loan programs offer four repayment plans you can choose from, but the terms differ slightly. Direct PLUS Loan borrowers may choose only from the first three options given here. You'll receive more detailed information on your repayment options during entrance and exit counseling sessions or you may contact the Direct Loan Servicing Center for additional information.

Repayment Option

These are the four repayment options:

  • The Standard Repayment Plan requires fixed monthly payments (at least $50) over a fixed period of time (up to 10 years). The length of the repayment period depends on the loan amount. This plan usually results in the lowest total interest paid because the monthly payment is higher and the repayment period is shorter than under the other plans.
  • The Extended Repayment Plan allows loan repayment to be extended over a period from generally 12 to 30 years, depending on the total amount borrowed. You'll still pay a fixed amount each month (at least $50), but usually your monthly payments will be less than under the Standard Repayment Plan.
  • The Graduated Repayment Plan allows payments to be low at first and increase generally every two years. Graduated Repayment may be helpful if your income starts out low but will increase steadily. Your monthly payments must be at least half, but may not be more than one-and-a-half, of what you would pay under Standard Repayment. As in the Extended Repayment Plan, the repayment period will vary from generally 12 to 30 years, depending on the total amount borrowed.
  • The Income Contingent Repayment Plan bases monthly payments on your adjusted gross income (AGI) and the total amount of your Direct Loans. As your income rises or falls each year, your repayment amounts will be adjusted accordingly. Your required monthly payments will not exceed 20% of your discretionary income. The repayment period for this plan will not exceed 25 years. After 25 years, any unpaid amount will be discharged, but you'll have to pay taxes on the amount discharged. (Remember, this plan is not an option for Direct PLUS Loan borrowers.)

If, because of exceptional circumstances, you can't repay your loans using one of the repayment plans described, you may be able to work out an alternative repayment plan with the Direct Loan Servicing Center. Such a plan would be provided only on a case-by-case basis.

Loan Consolidation

  • If you have student loans other than Direct Loans, you may want to apply for a Direct Consolidation Loan. Consolidation means making only one monthly payment to cover all your loans. There may be several advantages for you if you consolidate. Because the interest rate will be the same as for Direct Loans, you may be able to pay less interest than you're paying on your current loans. You may be able to reduce your monthly payments. You can also choose the repayment plan that best suits your financial circumstances.
  • For additional information regarding loan consolidation, click on the link "Direct Loan Consolidation". This link is a new Direct Loan consolidation website for Direct Consolidation Loans. In addition, the site contains three distinct channels for borrower services, school services, and loan holder services.
  • The Higher Education Act (HEA) provides for a loan consolidation program under both the Federal Family Education Loan (FFEL) Programs and the Direct Loan Program. Under these programs, a borrower's loans are paid off and a new consolidation loan is created. These programs simplify loan repayment by combining several types of Federal education loans (that may have different terms and repayment schedules or may have been made by different lenders) into one new loan. The interest rate may be lower than on one or more of the underlying loans. In addition, the monthly payment amount on a consolidation loan is usually lower and the amount of time to repay may be extended beyond what was available in the separate loan programs. These features should result in more manageable debt, and make borrowers less prone to default.

Students with Prior Loan Defaults

Default is failure to repay a loan according to the terms agreed to when you signed a promissory note. The consequences of default are severe. Your school, the lender or agency that holds your loan, the state, and the federal government may all take action to recover the money, including notifying national credit bureaus of your default. If you return to school, you're not entitled to receive additional federal student aid. In many cases, default can be avoided by ensuring your lender has the most recent information on file for you, this includes current address, phone number, and/or email address.

It is the policy of CSUSB to use its discretion in allowing students, who have had a prior default, to borrow any additional federal, state or institutional loans.

Penalty for Delinquent Loans

Students who have a delinquent CSUSB Emergency Student Loan, Rotary Student Loan or Major Emergency Loan assigned to a collection agency are not eligible to receive the following loans:

  • CSUSB Emergency Student Loan
  • Rotary Loan
  • Major Emergency Loan
  • Federal Perkins Loan
  • Federal Subsidized Direct Loan
  • Federal Unsubsidized Direct Loan
  • Federal Parent Loan for Undergraduate Students

Safeguard your eligibility - always repay your loans.